PSE, Inc. is recalling our TAC Elite, TAC Ordnance and Enigma Crossbows manufactured and shipped from June 1st, 2013 through November 1st, 2013. PSE has found that a limited number of its TAC Elite, TAC Ordnance and Enigma Crossbows may have release mechanisms that are out of specification. This condition may result in premature firing or accidentally discharge as it reaches full draw. This condition may result in property damage, serious personal injury or death.
We are asking our customers who have purchased or received these crossbows to immediately return them to PSE at no cost to you; PSE will then evaluate your crossbow and repair it if necessary. For fastest service, you will need to contact PSE Customer Service directly via the form below and obtain a Return Authorization Number to return your bow to our factory. If you are having problems with the online form, please call us at 800-477-7789.
We sincerely apologize for any inconvenience this may cause. Quality concerns must always be fixed as soon as practicable. Our commitment and promise to you is to evaluate and, if necessary, repair your crossbow quickly and with a minimum of inconvenience to you.
To show our appreciation for your loyalty we will be including an appreciation gift with your returned crossbow. Furthermore, you will be automatically entered into a drawing for a free PSE compound bow. The drawing will be held on January 15, 2014. We will notify the winner by phone or email.
Use of one of these crossbows with one of the above described issues could lead to an accidental discharge, resulting in personal injury, death or property damage. Owners of the crossbows subject to this recall should not attempt to diagnose or repair the crossbows themselves.